Your docs already have the answers.
Bosen delivers them.
Point Bosen at your website. It reads every page, then answers your customers' questions on your site — instantly, around the clock, and only from what you actually wrote.
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Built to be trusted with your customers
Three properties that matter more than any feature list.
It doesn't make things up
Every answer is grounded in a page you wrote, with a link back to the source. When your docs don't cover something, it says so and hands the visitor to your team instead of inventing a policy.
It tells you what to write next
Every question it couldn't answer gets logged and grouped. You get a ranked list of the gaps in your documentation — the single most useful support report most teams have never had.
A dead end becomes a lead
When it can't help, it offers to take the visitor's email and passes the full transcript to your inbox. Questions you used to lose now arrive as contacts.
An agent that can act, not just recite
Documentation covers what's already written down. These close the rest of the gap.
Custom Actions
Connect an order-status API, a subscription lookup, an internal tool — and the agent calls it mid-conversation for a real, live answer instead of only citing a page. Every request is HTTPS-only, can't reach a private address, and is logged.
Outbound webhooks
The moment a lead is captured, a conversation is escalated, or an answer gets rated down, Bosen pushes a signed event to your own CRM, Slack, or internal tooling — no polling required.
AI-drafted gap answers
Every unanswered question already gets logged and ranked. One click drafts a plain-language FAQ answer for it — with anything it can't verify clearly marked, so you edit and publish instead of writing from a blank page.
Live in about five minutes
No deploy on our side, no backend work on yours.
Bosen crawls your site and docs, respecting robots.txt and staying on your domain.
Test it in the dashboard and adjust the tone before any customer sees it.
The widget appears on your site immediately — copy, paste, done.
What it costs
Priced on AI replies, not seats.
Starter
- 2,000 replies / month
- 2 agents, 500 pages
- Lead capture + export
- Up to 3 AI actions
Growth
- 10,000 replies / month
- 10 agents, 5,000 pages
- Remove Bosen branding
- Daily re-crawl
- Actions + webhooks
Scale
- 50,000 replies / month
- 50 agents, 25,000 pages
- Team seats, roles
- 50 actions, 10 webhooks
Questions
Everything we get asked before someone signs up.
It can only answer from pages you gave it, and it cites the source on every reply. If retrieval finds nothing relevant it refuses rather than guessing. You can read every conversation in the dashboard and see exactly which page each answer came from.
A help centre, a docs site, or even a detailed FAQ page is enough. You can also paste text or add question-and-answer pairs directly. If you have almost nothing written down, Bosen's gap report is a good way to find out what to write first.
No. It handles the repetitive questions your team answers over and over, and escalates anything it can't ground in your content. The point is to give your team back the hours currently spent on password resets and shipping-time questions.
Nothing is charged automatically. The widget keeps working but switches to collecting the visitor's email instead of answering, and we let you know you're near the limit before it happens.
What we learn, roughly twice a month
Short notes on cutting repetitive support work: what actually deflects tickets, what documentation gaps cost, and what we ship. No drip campaign, no webinar invites.
Double opt-in — we send one confirmation email and nothing else until you click it. Unsubscribe in one click, any time.